Terms of Sale

Terms of Sale

1. General Information

These terms of sale apply to purchases made through the sezza.com.tr website operated by SEZZA. By shopping on our site, you are deemed to have accepted these terms.

2. Order and Contract

Once you complete your order, you will receive an order confirmation email. This email indicates that your order has been received and constitutes the beginning of the sales contract.

3. Prices and Payment

All prices stated on our website are in Turkish Lira (TRY) and include VAT. Payment is made using the payment method you selected during the order process.

4. Delivery

Products are shipped by cargo within the period specified after order confirmation. Delivery times may vary depending on the product and region.

5. Returns and Exchanges

You can return products within 14 days of receipt. Returned products must be unused and in their original packaging. They must be in resalable condition. Shipping costs are borne by the customer.

6. Warranty

All our products are covered by a legal warranty. Warranty conditions are sent with the product.

7. Protection of Personal Data

Your personal data is protected and processed under our Privacy Policy.

8. Contact

You can contact us for your questions.

Last updated: February 2026